Intensive Care Manager


Provide intensive case management, LRA monitoring, and therapeutic intervention for individuals with mental illness who are in need of intensive services provided in the home, community, hospitals, or where ever the client is located. 

RESPONSIBLE TO:  Manager of Thurston County Adult Program


  • Mental Health Professional as defined in WAC.
  • Masters Degree in a social services discipline or related field.
  • License preferred.
  • Two years experience providing services to severely and persistently mentally ill adults.
  • Experience with mentally ill offenders desirable
  • Strong diagnostic and clinical skills
  • Ability to work independently and in a team setting.
  • Ability to relate in a positive, calming way to individuals in crisis.
  • Ability to create and maintain effective working relationships across multiple systems.
  • Must have great communication skills both verbally and in writing.
  • Must demonstrate the ability to work well under pressure.
  • No criminal history.
  • Knowledge of  community housing and other resources is essential.
  • Must have a valid driver's license.
  • Must have reliable transportation and vehicle insurance.
  • Must pass a criminal background and Inspector General check.


  • Provide outreach case management services for individuals with mental illness to prevent incarceration/inpatient hospitalization.
  • Provide LRA monitoring and work in accordence of LRA laws.
  • Assist with SSI/SSDI application/reapplication.
  • Provide linkage to community resouces including chemical dependency services, therapeutic courts, housing resources, primary care and any other needed support system.
  • Facilitate cross system collaboration for wrap around client support.
  • Provide psycho-education and consultation to community stakeholders.
  • Complete all documentation in adherence with BHR standards.
  • Other duties as assigned to meet job functions.


  • Must be able to access and work within buildings that do not meet ADA accessibility standards.