Quality Assurance Coordinator

Perform a variety of duties associated with the Quality Management Department, to include the collection and analysis of data, creating data reports specific to various BHR programs, conducting mental health and substance use disorder quality improvement reviews, developing and conducting staff training, assisting with grant writing opportunities, collecting and reporting on various contract deliverables, and performing utilization management activities.  This position also serves as the primary backup position to the Director of Quality Management for all audit-related activities such as state licensing reviews, federal compliance audits, and contract monitoring.

Compensation: $56,118 - $77,334 per year depending on experience and qualifications.

BHR offers an exceptional benefits package with 100% paid medical, dental, vision, long term disability and basic life insurance for the employee, sign-on bonus, 5% contribution to a 403b retirement plan after one year of employment, 10 paid holidays plus 2 personal holidays per year, a generous paid time off policy of 10 hours per month and 8 hours of sick leave per month, education funds, reimbursement of credentialing expenditures, and a student loan repayment program. BHR is also an eligible employer for the Public Service Student Loan Forgiveness program. 


  • Bachelor's degree in behavioral health or related field required.
  • Mental Health Professional (MHP), or Substance Use Disorder Professional (SUDP) designation, or both, preferred.
  • Two years of applied clinical experience with persons with behavioral health issues, preferably in a community behavioral health setting, preferred
  • Strong clinical skills (including assessment, DSM-5 diagnosis, ASAM, evidence-based and best practice treatment interventions, documentation, professional ethics, and cultural competence), preferred
  • Considerable knowledge of and experience with the principles of quality management and process improvement, preferably with internal and external auditing experience, preferred
  • Ability to communicate effectively, both orally and in writing, in both individual and group settings.
  • Skilled in the use of computers, report writing, and related software applications, including intermediate to expert level skills in Excel, Word, and PowerPoint.
  • As a health care provider, BHR still requires our employees to be fully vaccinated against Covid, unless they have requested an accommodation for medical or religious reasons and that accommodation has been already approved by BHR. If requesting an exemption, any job offer will be conditional while BHR reviews and decides on whether the accommodation request will be approved or denied.

BHR has over 175 employees serving Thurston, Mason and Grays Harbor counties in Western Washington. The agency's mission is to support and strengthen individuals, families, and the community by promoting mental health and substance use disorder recovery. Mental health and addiction recovery are integral to overall community health. Our vision is a community, healed, through treatment, education, and advocacy. We are committed to equity and inclusion in our services, in our workplace, and in our community.